1. Grace Tambo's Avatar
    I upgraded my lumia 1020 to 8.1 a few months ago and I've been using Wifi for internet. Today I tried using my mobile data internet and I discovered that my phone does not give me the option to enter APN details. I tried a soft reset but there is no change. How can I fix this?
    11-30-2014 05:44 PM
  2. Guytronic's Avatar
    Can you find this app in the store and try to install it?

    wp_ss_20141130_0001.png
  3. xandros9's Avatar
    where are you looking for APN details?

    you should be able to fiddle with APN under "access point" in Settings. (and maaaybe cellular+SIM)
    Guytronic likes this.
    11-30-2014 05:51 PM
  4. plot_almighty's Avatar
    The way to access APNs in 8.1 is Settings>cellular+SIM>SIM settings. SIM settings are at the bottom of the cellular+SIM page. Three options exist. A toggle for Manual APN, and with that flipped on, the "edit internet APN" and "add MMS APN" boxes should go from grey to black letting you edit them. Enter the APNs you need, if you're not on a national carrier, and road test them with WiFi off.

    EDIT: A quick Bing/Google search will give you the APNs you need and where to enter them.
    11-30-2014 06:11 PM
  5. Grace Tambo's Avatar
    I'm going to settings>mobile+sim.

    There are no APN settings
    11-30-2014 06:15 PM
  6. plot_almighty's Avatar
    11-30-2014 06:19 PM
  7. Guytronic's Avatar
    Can you find this app in the store and try to install it?

    Click image for larger version. 

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    xandros9 likes this.
    11-30-2014 06:20 PM
  8. Grace Tambo's Avatar
    Thanks for the response, the problem is that i'm not even getting an Add/Edit APN icon at all!
    11-30-2014 06:25 PM
  9. Grace Tambo's Avatar
    Let me try, thanks.
    11-30-2014 06:26 PM

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