1. Windows Central Question's Avatar
    Hi! I just got a brand new surface 2 and straight out of the box, it wouldn't recognize the battery. I've tried updating all the apps and it's really inconvenient for me to go to the store to get it replaced so I was wondering if anyone has sometimes for me haha.

    Thanks!
    11-30-2014 09:33 PM
  2. berty6294's Avatar
    I saw this yesterday at my store with one of our clients Surface's. Didn't believe it at first but had to have been a hardware issue. We ended up exchanging it, I suggest you do the same!
  3. berty6294's Avatar
    I saw this yesterday at my store with one of our clients Surface's. Didn't believe it at first but had to have been a hardware issue. We ended up exchanging it, I suggest you do the same!
    Laura Knotek and xandros9 like this.
    11-30-2014 10:07 PM

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