1. Windows Central Question's Avatar
    I simply don't have a xbox, so how do I get rid of the stupid nag screen every time I want to play a video?
    12-01-2014 09:13 AM
  2. Microsoftjunkie's Avatar
    What kind of video are you trying to play? Recorded by your camera, downloaded or videos you buy from the app? Check your MS account in settings and see if it needs to be synced.
    12-01-2014 09:35 AM
  3. What-an-opperating-system's Avatar
    "What kind of video are you trying to play?|"
    Any videos. They all play just fine, but why do I get the "sign into your xbox account nag scree" every time I want to use the video app."
    12-01-2014 09:48 AM
  4. Microsoftjunkie's Avatar
    Sounds like you don't have a MS account connected to that phone. Do you have one connected?
    12-01-2014 11:12 AM
  5. What-an-opperating-system's Avatar
    Yes I have a MS email account on the phone running, but that had nothing to do with an xbox account, so I'm not sure what your logic is here.?
    12-01-2014 11:56 AM
  6. Ed Boland's Avatar
    It's not an "MS email account" anymore (like a live or hotmail email account). Now, it's a "Microsoft account", which covers the whole ecosystem and makes everything work and sync together... On your phone, you'll need to add this Microsoft account under settings/ email and accounts. Then, once you have that set up, all the apps you get on your phone will be tied to that account. Also on Windows 8/8.1/10 PCs, you'll want to sign in with that same account so everything you do on your phone (apps, OneNote entries, OneDrive, etc) will be available on your PC as well. Same goes for Xbox.. Same Microsoft account (if you have one... if not, don't worry, i don't either! But I still have Xbox games on my Windows phone where I earn achievements etc)
    Then, if you ever need to reset your phone, it'll ask you the first time it starts up for your Microsoft account, and you'll be able to restore all the apps, settings and contacts associated with that account. Get it now?
    12-01-2014 12:37 PM
  7. Ed Boland's Avatar
    In other words, the old Xbox live account and the Microsoft account are now one and the same. Doesn't matter if you have an Xbox or not... If you do ever get one, you'll sign in with your Microsoft account.

    Anyway, once you set up your phone with a Microsoft account, you wont be asked for it when starting the video app anymore. (btw, that's the "Xbox video" app)

    edit: I was thinking about it, and I'd actually suggest resetting your phone now, and start fresh with an assigned Microsoft account before you get too far along. The phone will ask you for one when it starts up the first time.

    Check out this page for more info:

    Last edited by Ed Boland; 12-01-2014 at 12:58 PM.
    12-01-2014 12:40 PM
  8. What-an-opperating-system's Avatar
    Hi Both, thanks for the answers, I truly appreciate your help.

    Under email and accounts I AM signed into my "Microsoft account", its the top thing on the screen under add an account. That's why I don't understand the repeated nag screen to sign into a xbox account every time I run the play video app, (plus I don't have a xbox account anyway),

    When the phone was plain WP8 I had no problems, its only since the 8.1 upgrade that these nags screens have appeared. I'm going to see if its possible to down grade back to 8. At least I can still use the phone etc. If not I'm off back to an Android model. Never had these problems back then, and I just don't need this grief just to play a video. :)

    Again thanks for the help it is appreciated.
    12-02-2014 06:12 AM

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