1. Windows Central Question's Avatar
    I have a Nokia lumia 520 with whatsapp and has taken up allot of internal space. I've deleted all media files and some files are hidden like when i receive a audio file i can't find it anywhere on the phone itself rather ONLY on whatsapp from where i can delete it but i feel that its still in my phone because it does't make a difference as my internal memory is still low.

    BUT what i believe the problem to be is messages as i am in multiple group chats and i clear the chat history every time but again it doesn't make a difference. I think it might have hidden files coz i've tried conntecting it to my computer to find such folders but could not do so.

    Can you help me how can i delete all hidden contents and messages from whatsapp in relation to a windows phone (Lumia 520) ???
    12-01-2014 11:24 AM
  2. realwarder's Avatar
    Use Storage Sense to see what is using the space. You could get a small SD card and move the app to it if it keeps eating space. I suspect an uninstall/reinstall would purge the space too.
    12-01-2014 12:26 PM
  3. ajcletus500's Avatar
    Go to files and seach the whatsapp backup folder
    Delete the older files which are older than a month
    12-01-2014 12:39 PM
  4. thyshall's Avatar
    I actually had to create an account to reply any ways...

    where can i access "Files" on a windows phone ?
    12-01-2014 01:48 PM
  5. thyshall's Avatar
    Ahh storage sense it is a handy tool and has helped from what wt i see its the videos taking up about 600mb i tap on it and it only shows one video and thats the only vid i can delete

    any ways to view all of them ?
    12-01-2014 01:52 PM
  6. Ashish Gupta888's Avatar
    I actually had to create an account to reply any ways...

    where can i access "Files" on a windows phone ?
    Search for Files app in store, you'll find it. Once installed, Navigate to WhatsApp folder and you'll see backup file there.
    12-01-2014 02:28 PM
  7. Ashish Gupta888's Avatar
    Use Storage Sense to see what is using the space. You could get a small SD card and move the app to it if it keeps eating space. I suspect an uninstall/reinstall would purge the space too.
    I don't think WhatsApp allows users to store the it to SD Card.
    12-01-2014 02:29 PM

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