1. Windows Central Question's Avatar
    Randomly on my L925 I stopped being able to get messages and phone calls from new contacts. They get my messages though. Some of my existing contacts come up as "Unknown" when calling.

    Anything I can do besides factory reset?
    12-04-2014 03:08 PM
  2. ven07's Avatar
    If you're on Cyan, just back up the phone and reset :)
    12-04-2014 03:23 PM
  3. xandros9's Avatar
    If you're on Cyan, just back up the phone and reset :)
    What does Cyan have to do with it?
    You're jumping to a more drastic action, slow down, why are people so quick to suggest nuking a phone at a moments notice?

    First, try a soft reset.
    Press and hold power + volume down until it vibrates.
    jmshub likes this.
    12-04-2014 03:48 PM
  4. ven07's Avatar
    What does Cyan have to do with it?
    You're jumping to a more drastic action, slow down, why are people so quick to suggest nuking a phone at a moments notice?

    First, try a soft reset.
    Press and hold power + volume down until it vibrates.
    Cyan backs up app data as well :D
    12-04-2014 03:54 PM
  5. xandros9's Avatar
    Cyan backs up app data as well :D
    Not all of it still.
    And plenty would be lost anyway.

    A hard reset is a more last resort or two, not something to be suggested at the first sign of trouble IMHO.
    ven07 likes this.
    12-04-2014 04:00 PM
  6. ven07's Avatar
    Sadly, I'm aware of that.... I suggest it, because people are mostly afraid of it, but on the other hand they should be careful
    12-04-2014 04:10 PM

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