1. Arvind gr's Avatar
    Hi my name is Arvind am using lumia 730 , yesterday I did reset my phone, before that I backed up all my apps and settings data...then after resetting, my settings were back as expected but games were required wifi but I installed them using mobile data.. But game levels are gone .. Now I have to play it from level 1...for example in dead target I was at level 11 before reset my phone but. Now its showing level 1..what can I do now..backup was saved 100%..
    12-07-2014 06:58 AM
  2. palmujukka's Avatar
    Your backup file probably fine. Unfortunately, your phone won't backup all apps' data but only from "participating apps", as Microsoft refers to it. In practise, a developer has to update their app/game to support backing up the app's data.

    You can read Microsoft's full explanation from here: http://www.windowsphone.com/en-gb/ho...ck-up-my-stuff
    Arvind gr likes this.
    12-07-2014 07:20 AM
  3. tersagun's Avatar
    Hi guys,

    I do have a question regarding backups. I did have a backup of my phone with DP. Would it work to restore that backup after reflashing my phone with official firmware? Or versions must be the same?

    Thanks
    12-09-2014 04:41 AM

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