1. Windows Central Question's Avatar
    I go and check my emails and then comes up incorrect password. Then go into settings and for some reason the password has a lot more characters than the original. I've had the same password and account and worked perfectly with the last phone. Now... not enjoying it!!!!!!!!!!!
    12-08-2014 04:54 PM
  2. gpobernardo's Avatar
    I go and check my emails and then comes up incorrect password. Then go into settings and for some reason the password has a lot more characters than the original. I've had the same password and account and worked perfectly with the last phone. Now... not enjoying it!!!!!!!!!!!
    Seeing more characters ("dots" to be exact) in the account settings is normal - this prevents snoopers (or those who may borrow your phone and then go to the phone settings without your knowledge) from getting an idea of the number of characters you have used in your real password. The added number of dots does not reflect an unwanted or unsolicited change in your password.

    As for your real password, you can always recover or reset it in your account settings through a web browser in your computer.
    RumoredNow likes this.
    12-09-2014 02:55 PM

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