1. Windows Central Question's Avatar
    I'm usually really good to my phones, never having dropped them in water, always careful with them, ect. My brother who lives in Nebraska (I live in Washington) put me on his Cricket plan and got me the Nokia Lumia 630 which I absolutely love.
    Anyway, last Thursday I had a ****ty week. I mean I had one of those kill yourself because then it'll get better weeks and to top it off, my boyfriend and I had just had a huge fight. I was upset, wasn't thinking because I was too upset and stupidly had my phone in my back pocket of my jeans which I almost never do.
    I went in to use the bathroom and... That's right, my phone fell in the toilet. Actually fell in the toilet. I immediately got it out, dried off what I could and did everything I could think of; putting it in front of a fan, taking out the battery, sim and SD card, using a bit of rubbing alcohol on the back of the phone to counter the water, putting it rice for days, ect, which leads me to my problem now:
    My phone does turn on. It actually seems perfectly fine; the sounds, the display, everything except the touch screen. I touch it and there's no vibration, nothing. The touch screen simply does NOT work when I touch it. But I also lost the SIM card by accident, so I was wondering if the touch screen could be dead or if it's not responsive because it doesn't have a SIM card?
    I realize this might be an extremely stupid question and I do apologize if it is, but the Nokia Lumia 630 is the only phone I've had that requires a SIM card. Anyway, any help at all would be greatly appreciated. I feel so stupid.
    12-10-2014 01:43 PM
  2. RumoredNow's Avatar
    The touch issue is not due to a missing SIM card. And Cricket should be happy to send you a new SIM.

    One trick to try is to [GENTLY] press along the top and bottom edges of the screen. Some connectors may have gotten loose. If that does work it may only be temporary. You might want to check a repair shop for an estimate to see if they can do anything.

    Good on you for doing the rice thing... Unfortunately, there is a water detection strip inside phones now and it will have shown your phone got submerged. That voids any warranties.
    12-10-2014 01:51 PM

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