1. Windows Central Question's Avatar
    My friend just got a new 635 when he moved from Verizon to Tmobile. Got a new number and everything. He's never had an iPhone or used iMessage before (was an android user prior to the 635).

    Now he isn't getting texts from people with iPhones because their phones are automatically sending him iMessages.

    Ive never even heard of this before, any suggestions? Could it be something with the SIM card that Tmobile needs to fix?
    12-10-2014 04:19 PM
  2. ven07's Avatar
    Hello :) Please ask your friend to join our forums :D

    This link might be helpful: Apple Resolves iMessage Glitch - InformationWeek
    12-10-2014 04:57 PM
  3. iamtim's Avatar
    It probably means that whoever had that number before your friend had an iPhone and iMessage doesn't know it's no longer an iPhone. Have your friend go to this page - https://selfsolve.apple.com/deregister-imessage - and follow the directions in the "No longer have your iPhone?" section. Hopefully that clears it up.
    ven07, Laura Knotek and RumoredNow like this.
    12-10-2014 05:15 PM

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