1. Windows Central Question's Avatar
    My nokia lumia 720 is hung, I have tried volume button+ power off but still the phone is hung, cannot use it. I can hear someone calling on my phone but cannot pick up as nothing is displayed on the phone.
    12-11-2014 07:43 AM
  2. RumoredNow's Avatar
    "...nothing displayed on phone..."

    Nothing ever? Like screen stays dark at all times? Try cleaning the proximity sensor area...

    Otherwise, a Hard Reset might help. Nokia Lumia 720 ? How to hard (factory) reset | Phone Tips and Tricks This will erase all your data, but reset the phone to factory. You can restore your last good back up during the set up process.
    12-11-2014 11:35 AM
  3. Harrie-S's Avatar
    What happend when you did a soft reset (hold the volume down and power button untill the phone vibrates)
    Did it power off and restarted and did you see the goodbye and windows logo?
    RumoredNow likes this.
    12-11-2014 12:40 PM

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