12-12-2014 08:37 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Brand new to this tablet. I can't get battery to charge. Does the tablet need to be turned off to charge? So frustrated!
    12-12-2014 02:35 PM
  2. RumoredNow's Avatar
    RumoredNow
    We don't know what tablet you have... But that should not matter. It should charge when turned on.

    Are you using the Factory supplied charger and USB cord? Different cords have the pins wired in different orders... If it is not the Factory supplied USB cord, and you don't have one, try another cord...
    xandros9 and Guytronic like this.
    12-12-2014 02:41 PM
  3. xandros9's Avatar
    xandros9
    Community Review Team
    Moderator
    Also make sure the outlet is powered.

    Does it say plugged in? Or no.
    Guytronic and RumoredNow like this.
    12-12-2014 08:37 PM
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