1. Windows Central Question's Avatar
    My mobile was new in August (on contract with TalkTalk) and worked perfectly until recently when I noticed I was not receiving any calls.

    When I dial it from another phone the caller gets a message offering to send a text message to my phone as it is "currently unavailable to take calls".

    I can use the internet, make phone calls, send and receive texts without any problems.

    I have restored the factory settings twice today and I still can't receive calls.

    I am not very tech savvy - where am I going wrong - or is my phone faulty after just a few months?
    12-13-2014 01:40 PM
  2. RumoredNow's Avatar
    Sounds like your Quiet Hours got turned on... Is there a Crescent Moon icon in the upper left corner of your Start Screen?

    You can get to it through Settings > quiet hours.

    ​Note that by default it may be coming on whenever you have a calendar entry marked "busy" and your calendar may be triggering it.
  3. Muessig's Avatar
    You don't have airplane mode on, do you?

    Alternatively it's worth calling TalkTalk and seeing if everything is fine their end - some providers can block your account for a variety of reasons.
    Laura Knotek likes this.
    12-13-2014 03:32 PM
  4. RumoredNow's Avatar
    Sounds like your Quiet Hours got turned on... Is there a Crescent Moon icon in the upper left corner of your Start Screen?

    You can get to it through Settings > quiet hours.

    ​Note that by default it may be coming on whenever you have a calendar entry marked "busy" and your calendar may be triggering it.
    Laura Knotek and Muessig like this.
    12-13-2014 07:43 PM

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