1. JRum's Avatar
    On my other phone Lumia 625 I accidentily turned the phone off while it was downloading/updating a game. Now it's not on the app list nor in the games hub. But in the Store it says it's installed. I waited for an update of the game, hoping it would repair itself, but it didn't. It was updated but the game is still not there.
    Any help would be appreciated.
    Thanks!
    12-15-2014 05:42 PM
  2. AV2RY's Avatar
    Maybe Soft Reset will solve issue (Power + volume down)
    12-15-2014 05:50 PM
  3. JRum's Avatar
    Tried it, didn't help. And i really don't want to do a factory reset just because of one game. :) but still, such glitches should not exist.
    12-15-2014 05:55 PM
  4. JRum's Avatar
    Anyone?
    12-18-2014 05:30 AM
  5. abhinavsaprey's Avatar
    Happened once with me for Asphalt 8.. Ultimately had to hard reset the phone to solve it...
    shivamgoel likes this.
    12-18-2014 05:40 AM
  6. Harrie-S's Avatar
    If you login on your PC with your ms account and go to the store. There should be somewhere a setting to check "app certificate" or something like that. Please try this.

    Update see also my post below.
    Last edited by Harrie-S; 12-18-2014 at 07:21 AM.
    12-18-2014 05:45 AM
  7. alllies's Avatar
    Some apps are region specific if you changed it to an unsupported one it will not be displayed. This was during WP7 days not sure with WP8 though..Example XBL tiltles or XBL is not supported in my home country before so when I SWITCH back to my region it wouldn't display games with LIVE titles
    12-18-2014 06:42 AM
  8. Harrie-S's Avatar
    About the login with your MS account. You have to login on www.windowsphone.com
    And go to
    App & games
    Purchase history
    Find the app and push re-install
    JRum likes this.
    12-18-2014 07:21 AM
  9. JRum's Avatar
    Thanks everybody, but it didn't help, Harrie-s. I clicked on reinstall but it didn't install anything, even though it says that it will appear in my app list. The game in qestion is Tribez :)
    12-20-2014 04:32 AM
  10. Harrie-S's Avatar
    Sorry to hear. Are you considering a hard reset?
    12-20-2014 04:51 AM
  11. Akash Patel's Avatar
    Its a common issue I have also faced this many times.

    You can removed that app via this method :
    http://forums.windowscentral.com/win...ial-video.html

    P.s: You will need developer unlocked device and you cant remove apps like Xbox music,video and all other preinstalled system apps.
    Ravi Raja1 likes this.
    12-20-2014 05:10 AM
  12. JRum's Avatar
    I did a hard reset, was the simplest way. Was glad that all my other games synced the progress over internet so at least i didn't loose that, just the one damn game :)
    But thanks anyway!
    P.s. I'm still amazed that such basic bugs exist in wp os.
    12-21-2014 06:16 PM
  13. daimv's Avatar
    This works!!! Thanks!
    BTW you need to install the "windows-phone-8-0-sdk-lite-windows-732bit-64bit" first for it to work, but after that it saved my phone from a hard reset :)
    05-21-2015 10:04 PM

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