1. Windows Central Question's Avatar
    I was having difficulty when I put the Sim in the slot. It kept giving me a SIM error. I removed the micro-sim from the carrier and placed it in the sim1 slot to try and get it to connect to the phone network. When I tried to remove it it slipped all the way in and I can't get it out. Can I return it for repair?
    12-15-2014 07:11 PM
  2. xandros9's Avatar
    How? Very carefully.

    I would try to get it out using something thin, or tweezers, but i guess you shoved it all the way up there.

    It's probably going to be paid service if it were up to me, but you could contact support and see what they say.

    If it were me, and I didn't care for the warranty, I would bust open that sucker and extract the card.
    RumoredNow likes this.
    12-15-2014 07:15 PM
  3. RumoredNow's Avatar
    I use a straight pin to gently move SIM cards. Don't press down hard... Just touch the pin to the surface of the SIM Card... Be the SIM... Slide... Glide...

    Do not force it as a broken SIM pin in the slot will make you cry...

    ​Good Luck.
    pankaj981 likes this.
    12-15-2014 08:47 PM
  4. darkoman4's Avatar
    If you don't need two slots, just get a new sim and use it in the other slot.
    12-15-2014 08:52 PM
  5. pankaj981's Avatar
    Yeah tweezers or a straight pin definitely works. My SIM card was stuck in my 830 which eventually came out after using the pin+tweezer pair. It did give me a mini heart attack for a while though :)
    xandros9 and RumoredNow like this.
    12-15-2014 09:09 PM

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