1. Windows Central Question's Avatar
    Windows 8.1 update started on my phone but it has been running for the whole day (about 12 hours) I tried turning it on but every time I just see the spinning gears and then it shuts down again
    12-17-2014 02:01 PM
  2. RumoredNow's Avatar
    Power it down and remove the SD card.

    Plug into the AC charger, it will boot and let the update roll. If it gets stuck again do a soft reset. (Hold Volume Down + Power until the phone vibrates and then release the buttons.)
    12-17-2014 02:09 PM
  3. Steph182's Avatar
    I would just plug it in to a charger. This happened to me once and the only way I stopped it was by shutting it down and then charging it.
    RumoredNow likes this.
    12-17-2014 04:29 PM
  4. RumoredNow's Avatar
    I would just plug it in to a charger. This happened to me once and the only way I stopped it was by shutting it down and then charging it.
    Also, though, SD card is known to play havoc with some System Updates.
    12-17-2014 04:43 PM

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