1. Windows Central Question's Avatar
    i have restarted my lumia 620 all morning but it only gets to the gears stage and reverses back to just nokia icon on the screen. what should i do?
    12-18-2014 06:42 AM
  2. N_LaRUE's Avatar
    First is to try a soft reset. When the phone is 'on' press volume down and power button until the phone vibrates. This may take some time. Your phone should restart. No data is lost.

    If you have a PC and interenet you can try using this software. Keep in mind this completely erases all data.

    FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA
    RumoredNow likes this.
    12-18-2014 08:00 AM

Similar Threads

  1. I kinda can't stand my Lumia Icon
    By Somerichs in forum Windows Phones
    Replies: 14
    Last Post: 02-23-2015, 11:20 AM
  2. I can't reset or recover my Nokia Lumia 520
    By Mahmoud Takriti in forum Other Operating Systems
    Replies: 5
    Last Post: 12-23-2014, 11:34 PM
  3. Why does my 830 get hot when charging and can't shut it down?
    By alacrityvirtue in forum Ask a Question
    Replies: 2
    Last Post: 12-18-2014, 11:01 AM
  4. Why did my login screen change?
    By Windows Central Question in forum Ask a Question
    Replies: 4
    Last Post: 12-18-2014, 02:47 AM
  5. EA Access members can now download EA Sports UFC on Xbox One
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 12-17-2014, 11:30 PM