1. Windows Central Question's Avatar
    Looking to send a dropped phone into the UK repairs centre, so I've got a few questions for those who've had an out-of-warranty repair on their Lumia;

    - When the phone was assessed, were you contacted about the costs and asked to proceed? How was this done?
    - Can you definitely decline a repair due to a high cost, and have the phone returned to you as it was when it was sent in? (don't want to get trapped into having to pay out)
    - How much did yours cost (I'm in the UK, so 's would be great, but any other currency I can convert into 's to get an idea)
    - How long did the entire process take?
    - As the phone is now out of warranty, I take it any defects that later become apparent due to a manufacturing issue will need to be paid for?

    Thank you for any help!
    12-18-2014 09:51 AM

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