12-21-2014 04:43 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I did a hard rest due to the power button lock bug and there was an error downloading backup file so i lost all my data.. Is there a way to download the backup again?
    12-21-2014 04:27 PM
  2. Harrie-S's Avatar
    Harrie-S
    Retired Ambassador
    So you did a hard reset. And that worked. But during the recovering from your backup sometimes went wrong? In this case do a hard reset again.
    12-21-2014 04:38 PM
  3. plot_almighty's Avatar
    plot_almighty
    The back up itself, hopefully, isn't corrupted. Like the above comment mentioned just try again. Preferably on a Wi-Fi network if you have access to one.
    12-21-2014 04:43 PM
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