12-26-2014 10:13 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Hi I turned off my phone but as it shows the goodbye screen it froze.. It has been an hour and a half and it still shows the goodbye screen.. I tried pressing the on/unlock button but nothing works.. I have a lumia 930.. Is there anyway I could reboot the phone? Because the phone doesnt have a removable battery so I cand do a hard reboot..

    Please help
    Thanks
    12-26-2014 10:08 AM
  2. AV2RY's Avatar
    AV2RY
    1) Try soft reset: Power + Volume down for 10-15sec
    2) Plugin the charger
    One of them should work
    12-26-2014 10:13 AM
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