[WPCentral Question]

my phone does not want me to download anything it needs my family,why.

[Blkacesvf41]

Please rephrase your question so we can understand what you're talking about.

[Laura Knotek]

Are you under the age of majority in your country? If so, you'll need to have a parent set up My Family.

If not: ▼I am not a child, but I see a message on my phone telling me to set up My Family.

This message might appear if an adult's Microsoft account is missing certain information, such as the account owner's date of birth or country/region. Sign in to account.live.com with the account and fill in the missing info.

https://www.windowsphone.com/en-us/h.../my-family-faq