12-31-2014 01:14 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Tried cleaning the jack out, messing with a plug, hard resets, soft resets, factory resets, taking it to the MSFT store...is this now a lost cause? Seems like a crappy reason to need to find a new phone.
    12-29-2014 02:56 AM
  2. SamJHannan's Avatar
    SamJHannan
    I know you've said you've tried cleaning the jack, but if you have an old toothbrush you no longer need, a really good scrubbing of the jack fixed the issue for me. Is there any chance it could be water damaged?
  3. SamJHannan's Avatar
    SamJHannan
    I know you've said you've tried cleaning the jack, but if you have an old toothbrush you no longer need, a really good scrubbing of the jack fixed the issue for me. Is there any chance it could be water damaged?
    Laura Knotek likes this.
    12-29-2014 03:20 AM
  4. xandros9's Avatar
    xandros9
    Community Review Team
    Moderator
    Plug something in and out a lot?
    Might need replacement (the jack I mean, not the phone) which can be done I believe.
    12-29-2014 12:01 PM
  5. Sonne29's Avatar
    Sonne29
    OP here, thanks so much for the toothbrush note...

    Thought it wouldn't work, but I tried and look at that. Instead of the price of a new phone, I just need a new toothbrush.

    Got a new member out of that.
    xandros9 and Laura Knotek like this.
    12-29-2014 03:24 PM
  6. SamJHannan's Avatar
    SamJHannan
    Originally Posted by Sonne29
    OP here, thanks so much for the toothbrush note...

    Thought it wouldn't work, but I tried and look at that. Instead of the price of a new phone, I just need a new toothbrush.

    Got a new member out of that.
    Great to hear, that trick saved my 920 so I'm glad it helped you too :)
    Laura Knotek likes this.
    12-31-2014 01:14 PM
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