1. Windows Central Question's Avatar
    I was trying to edit a pic with SophieLens HD on my phone, but couldn't open the app. This is what I did:
    1) Went to camera roll
    2) Selected the photo I want to edit
    3) Chose "edit" (the pencil icon)
    4) Clicked on SophieLens HD. At this point, nothing happens. The app won't open.

    I was able to open SophieLens from the icon on my home screen, and was able to take a pic - so, I know the app itself is working. While exploring the app's settings, I saw an option to "clear originals." Would it fix the editing problem if I cleared originals? And would I lose any pics if I did so?

    Thanks!
    01-01-2015 10:44 PM
  2. afnan_mc's Avatar
    I could be wrong, but SophieLens is not an image editing app. You're meant to take photos within the app and not edit it later.
    01-01-2015 10:51 PM
  3. luiscosta76's Avatar
    I'm having the same problem, both with sophie lens and fhotoroom. I've tried uninstalling both, cleaning the temp files and reinstalling but the problem remains.

    Anyone else found a solution for this?
    01-06-2015 04:56 AM

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