1. Windows Central Question's Avatar
    In order to be able to access a different set of outlook contacts I switched over to a new Microsoft Account on my Lumia 1020 WP 8.1.
    Before I switched over I backed up my data using the regular WP back-up function.
    After I switched to a new Microsoft Account (which resets my WP) it seems I can only recover the old backed-up content on One Drive by resetting the Phone.
    Is there any way around this. I just want to restore my old content (pics & video's) and leave my WP as it is.
    P.S. I also tried to recover old deleted content on my WP using data recovery software but the software cannot access the device.
    Any help and/or suggestions are very much appreaciated!
    01-03-2015 04:46 AM
  2. Harrie-S's Avatar
    Can't you just copy the content via you old Onedrive (old ms accout) to your new OneDrive (ms account)

    See below link how it can be done
    https://www.multcloud.com/tutorials/...o-another.html

    http://dottech.org/158156/web-review-multcloud-app/
    Last edited by Harrie-S; 01-03-2015 at 05:13 AM.
    01-03-2015 04:58 AM
  3. neo158's Avatar
    In order to be able to access a different set of outlook contacts I switched over to a new Microsoft Account on my Lumia 1020 WP 8.1.
    Before I switched over I backed up my data using the regular WP back-up function.
    After I switched to a new Microsoft Account (which resets my WP) it seems I can only recover the old backed-up content on One Drive by resetting the Phone.
    Is there any way around this. I just want to restore my old content (pics & video's) and leave my WP as it is.
    P.S. I also tried to recover old deleted content on my WP using data recovery software but the software cannot access the device.
    Any help and/or suggestions are very much appreaciated!
    There's no way around it, that back up is backed up to your old account and you can't just move it over to the new one.

    Any documents, pictures and other content in OneDrive can be moved to the new account manually though.
    01-03-2015 05:20 AM
  4. RumoredNow's Avatar
    Factory reset your phone, use the old (previous) Microsoft Account during set up and restore the old back up...

    Once that is done, use the desired account you want to add contacts from simply in an email capacity...

    Settings > email + accounts > add an account > outlook.com > link that account and sync whatever you want from there.

    Windows Phone is great at integrating multiple accounts. Leverage that power.
    01-03-2015 12:38 PM

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