1. Windows Central Question's Avatar
    I have bought a new Nokia Lumia 925 and signed into my MS account. The phone has updated to Windows 8.1 and is confirming that it is fully updated.
    The problem is that the email works fine for a few days and then suddenly all messages disappear. I check the deleted folder and that is empty. All that shows are sent messages?. I deleted my email account and restarted my phone and after re entering my Email account details it started accepting emails again. After 3 days and all emails disappear again. My windows 8.1 laptop is downloading the same email account fine and so is my Samsung Galaxy S2 which I was going to retire for the new Windows phone. Is this a common problem????
    01-09-2015 10:33 PM
  2. Timbre70's Avatar
    You need to change your sync settings if you want to view or download emails for more than 3 days.
  3. Timbre70's Avatar
    You need to change your sync settings if you want to view or download emails for more than 3 days.
    RumoredNow and Laura Knotek like this.
    01-09-2015 10:41 PM
  4. RumoredNow's Avatar
    ^^^ This ^^^

    ​Settings > email + accounts > tap on the account name to configure options.
    Laura Knotek likes this.
    01-10-2015 12:50 AM

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