1. Windows Central Question's Avatar
    ok so my phone (lumia 630) was working fine this morning until i check my email and lock my phone, as after that my phone refuses to turn on. The screen won't even show it's just dead.

    Any would be appreciated.
    01-12-2015 11:39 AM
  2. Jason Drum's Avatar
    volume down + power for 10 to 15 seconds to soft reset.
    RumoredNow likes this.
    01-12-2015 11:41 AM
  3. worldspy99's Avatar
    Plug it in using an original Nokia charger then use the reset key sequence.

    Here is the link
    Reset my Windows Phone 8.1 | Windows Phone How-to (United States)

    Press and hold the Volume down Volume down button and Power Power button buttons at the same time until you feel a vibration (about 10–15 seconds).

    When you feel the vibration, immediately press and hold the Volume down Volume down button button until you see a large exclamation mark.

    Once the exclamation mark appears, press the following four buttons in this order: Volume up Volume up button, Volume down Volume down button, Power Power button, Volume down Volume down button. Your phone should now reset and restart itself. (It might take a while for the reset to finish.)
    RumoredNow likes this.
    01-12-2015 11:43 AM
  4. gMaesterUK's Avatar
    I've found with my partner's phone (920) & mine (820), sometimes the OS and battery don't communicate so the battery completely drains. Try plugging in a quality (or original) charger and give it half hour...

    If that doesn't work, try a Hard Reset. Failing that, needs to be returned to Nokia care...

    G.
    RumoredNow likes this.
    01-12-2015 01:37 PM

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