1. Windows Central Question's Avatar
    My phone got suddenly stopped. Nothing is being displayed. The phone is on but the nothing is working, power button, volume button nothing is working.
    Please help.
    01-14-2015 02:41 AM
  2. dKp1977's Avatar
    Perform a soft reset. This should work, even though the OS isn't responding to any key presses at all:

    Press and hold volume down and the power button until your device vibrates. Now release the buttons and let the device boot up again. Don' be afraid, none of your apps, data or whatever will be removed, as this is not a hard- or factory reset. You should check date and time though, as a soft reset resets both to time and date of the last performed update.
    01-14-2015 02:52 AM

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