1. Windows Central Question's Avatar
    My phone went off about a week ago,i tried charging it several times but is still does not want to go on or charge,help ppplllllllzzz?????
    01-15-2015 07:27 AM
  2. dKp1977's Avatar
    If it died on its own because the battery was entirely empty, it's absolutely normal that it won't come on or obviously charge right after plugging in. Give it a couple of minutes, it will eventually turn on once the charge is big enough. Make sure you're using a wall charger and not a USB port on your computer or so.
    RumoredNow likes this.
    01-15-2015 07:40 AM
  3. Harrie-S's Avatar
    It's also possible that the charger you use is defective. So use another charger.
    If that also does not work try the Lumia software recovery tool.
    See below.
    https://forums.windowscentral.com/e?...token=OqymMYyL
    RumoredNow likes this.
    01-15-2015 07:46 AM

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