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01-17-2015 03:06 AM
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  1. Gaurav Agrawal4's Avatar
    Gaurav Agrawal4
    Even if i am not using my phone is getting too hot and charging starts decreasing. what to do know?
    01-17-2015 01:32 AM
  2. Athull's Avatar
    Athull
    Did u check the battery saver app for background tasks and disable it?
    Also are you running denim or cyan? And did this happen right after an OS update?
    Last edited by Athull; 01-17-2015 at 01:52 AM.
    Laura Knotek likes this.
    01-17-2015 01:41 AM
  3. Gaurav Agrawal4's Avatar
    Gaurav Agrawal4
    Yes my battery saver is off and i am running cyan. No this happened after very long time from os update
    01-17-2015 01:56 AM
  4. colinkiama's Avatar
    colinkiama
    Turn off your 3G when you are in a place where you have wifi. Turn of wifi when you need to use 3G. Turning them both on really kills the battery. Also make sure Bluetooth is off and disable gps if you don't use it
    01-17-2015 02:04 AM
  5. Harrie-S's Avatar
    Harrie-S
    Retired Ambassador
    Do you have a website pinned on your start screen? This may "always" updating and causes battery usages.
    Clear IE history.
    What do you mean with battery saver is switched off. You have to look in battery saver if there is an app which had high usages.
    Do a soft reset.
    If all of this does not work do a hard reset.
    01-17-2015 02:30 AM
  6. Athull's Avatar
    Athull
    Originally Posted by Gaurav Agrawal4
    Yes my battery saver is off and i am running cyan. No this happened after very long time from os update
    What I meant was to check for the app background usage statistics in battery saver.
    This will show u the apps that run in the background and might cos a lot of battery drain.

    Anyway as said above if there aren't many background tasks then try a soft reset and if it doesn't help then a hard reset should certainly fix it.
    Gaurav Agrawal4 likes this.
    01-17-2015 02:43 AM
  7. Beppe Gissi's Avatar
    Beppe Gissi
    Did you insert a new micro SD recently? Some of them are not really compatible with Lumias and cause these issues
    01-17-2015 03:06 AM
« Why can't take screenshots after denim update? | How can I shoot videos at 480p or 380p in windows phone 8.1 on Lumia 822? »

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