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  1. FlandersNed's Avatar
    I can't purchase music using the xbox music app's store, as whenever it reaches the 'verifying...' stage on the confirm purchase page, it halts and comes up with the 80151200 error code as a reason for not being able to download.

    The problem here is that looking up the problem points this towards a something to do with the music pass, which is something I don't have. Soft resetting my phone only results in the date/time being messed up. Changing my region has done nothing either.

    What gives?
    01-17-2015 06:25 AM
  2. Harrie-S's Avatar
    Is this the first time you want to buy music ? Or you could you buy in the past music but only now you can not?
    How do you want to pay for the music. With a xbox gift card, credit card?. And did you already add the gift card or credit card to your Microsoft account?
    Last edited by Harrie-S; 01-17-2015 at 09:37 AM.
    01-17-2015 06:54 AM
  3. etphoto's Avatar
    The one and only time I had issues with Xbox music I connected live support via the web and they immediately walked me through it. Contact them, I am sure they will help you buy stuff from them.
    01-17-2015 12:05 PM
  4. FlandersNed's Avatar
    Is this the first time you want to buy music ? Or you could you buy in the past music but only now you can not?
    How do you want to pay for the music. With a xbox gift card, credit card?. And did you already add the gift card or credit card to your Microsoft account?
    I have bought music from it in the past. I pay using an eftpos debit card. I had already added the card to the account and have used it before.
    Last edited by FlandersNed; 01-17-2015 at 12:25 PM.
    01-17-2015 12:12 PM
  5. Harrie-S's Avatar
    I have bought music from it in the past. I party using an eftpos debit card. I had already added the card to the account and have used it before.
    Okay, one of the reasons of this error can also be credit card related. Please check your Ms account if the credit card info is still correct and or add it again.

    http://answers.microsoft.com/en-us/m...d-26ab39b24a81
    FlandersNed likes this.
    01-17-2015 12:24 PM
  6. FlandersNed's Avatar
    Okay, one of the reasons of this error can also be credit card related. Please check your Ms account if the credit card info is still correct and or add it again.

    http://answers.microsoft.com/en-us/m...d-26ab39b24a81
    Well, doing this certainly changed something. After looking at my live and xbox accounts I saw that my address was wrong, so I fixed it (and deleted/re-added the credit card on my live account.)Now when I attempt to buy music I get to the confirm purchase screen, but also with the app saying to add a credit card s it thinks I haven't added one. Attempting to add the same card doesn't work as it realises then that I still have it.

    I'm assuming this is just the app not updating its info yet. Should I hold off on buying and wait for a little bit to see is this problem fixes itself?
    01-17-2015 12:57 PM
  7. Harrie-S's Avatar
    Yes i think it's an update thing.
    Did you sync your Ms account on your phone after you made the change on your PC. ?
    01-17-2015 01:21 PM
  8. FlandersNed's Avatar
    Yes i think it's an update thing.
    Did you sync your Ms account on your phone after you made the change on your PC. ?
    I did, although nothing happened.
    (I should probably mention that I changed it on my phone and not my PC.)
    01-17-2015 02:23 PM
  9. Harrie-S's Avatar
    Also not sure what to do . Maybe wait till tomorrow. Or get the credit card out the app and add it again?
    01-17-2015 03:08 PM
  10. FlandersNed's Avatar
    Just to come back to this post - the app never recognised the card again so I'm going to use xbox support. I will write back with their solution when I have it.
    01-25-2015 02:05 PM

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