1. cerebasan's Avatar
    I just bought a new Lumia 635 and Netflix doesn't work some sort of video issue. I called and Netflix said Microsoft will have to send them some newer software. Is that possible and is this happening to anyone else?
    01-18-2015 01:25 AM
  2. Nahuel 1988's Avatar
    I am not aware about the 635, but the 730-5 and the 830 have that issue. I am on the 830 myself and Netflix hasn't work since their last update on Dec 15. It was working fine before that.
    01-18-2015 01:38 AM
  3. Guytronic's Avatar
    Working on both a 635 and 925 here with the latest update wi-fi and data.
    01-18-2015 01:42 AM
  4. cerebasan's Avatar
    Nope error says Windows can't play protected video and then a long error message code.

    So what can be done? Can I get an older version that works?
    Last edited by Guytronic; 01-19-2015 at 12:58 PM.
    01-19-2015 08:43 AM
  5. Guytronic's Avatar
    How many devices are authorized to play with your Netflix account?

    Netflix has an on-line chat for customers having problems if you have a desktop PC available.
    01-19-2015 01:00 PM
  6. cerebasan's Avatar
    Device limit is ok. I guess ill try the chat function over calling. When I called they said it was MS fault. I don't have any trouble using my iPad or iPhone.
    01-19-2015 01:28 PM

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