1. c00ls2's Avatar
    can't open my lumia 925 tried hard reset and soft reset and lumia recovery
    ~_ ~ when i'm trying to soft reset it shows only light like 1 second
    without vibration

    and one HAVe any solution ? !

    my warranty IS OVER i can't send it
    Last edited by c00ls2; 01-18-2015 at 05:48 PM.
    01-18-2015 05:36 PM
  2. gMaesterUK's Avatar
    If all those have failed, I think the phone needs a repair. Nokia/MS usually offer a 2 year warranty, so pop over to MS/Nokia Support and follow the instructions...

    G.
  3. gMaesterUK's Avatar
    If all those have failed, I think the phone needs a repair. Nokia/MS usually offer a 2 year warranty, so pop over to MS/Nokia Support and follow the instructions...

    G.
    RumoredNow and Laura Knotek like this.
    01-18-2015 05:42 PM
  4. c00ls2's Avatar
    is there is a solution other than sending it
    ???
    01-18-2015 05:50 PM
  5. xandros9's Avatar
    no warranty doesn't mean It can't be sent in for service

    if you do not want to do that then you'll have to get another phone, whether 925 or not
    Laura Knotek likes this.
    01-18-2015 05:59 PM
  6. Harrie-S's Avatar
    is there is a solution other than sending it
    ???
    What happens when you used the Lumia software recovery tool.
    Are you sure the battery is not totally flat.
    RumoredNow and Laura Knotek like this.
    01-18-2015 06:06 PM
  7. Microsoftjunkie's Avatar
    Have you tried this?

    -Hold down volume button
    -Insert charger cable

    Did a exclamation (!) point show?
    RumoredNow and Laura Knotek like this.
    01-18-2015 06:08 PM
  8. c00ls2's Avatar
    But is there is a way like flashing it without the vibration thingy

    i mean like in lumia recovery when i click on `dead phone` it told me to press volume down and power key until a vibration comes ( but there's no vibration comes ) so what should i do ?

    there's like many 925's that became dead like my phone so i hope there will be a solution soon ..
    01-18-2015 06:10 PM
  9. c00ls2's Avatar
    there's nothing shows up even the exclamation point
    01-18-2015 06:11 PM
  10. Harrie-S's Avatar
    Again are you sure that the battery is not flat.
    Or what happens if you connect it to a computer. Can windows explorer "see" your phone?
    Last edited by Harrie-S; 01-18-2015 at 06:24 PM.
    01-18-2015 06:13 PM
  11. xandros9's Avatar
    Again are you sure that the battery is not flat.
    Or what happens if you connect it to a computer. Can windows explorer "see" your phone?
    yea, make sure its been plugged into a known good charger and outlet for at least half an hoir
    01-18-2015 06:29 PM
  12. c00ls2's Avatar
    i did but nothing happen ( and my computer can read it but not as a lumia 925
    like only QUSB_..... somthing like that
    01-19-2015 06:39 AM
  13. c00ls2's Avatar
    so any one got any idea or what ?!
    01-19-2015 05:41 PM
  14. xandros9's Avatar
    so any one got any idea or what ?!
    sounds like repair (whether by Nokia/Microsoft or DIY) or replacement is in order, no getting around it - it seems.
    01-19-2015 05:46 PM
  15. Harrie-S's Avatar
    Agree
    RumoredNow and Laura Knotek like this.
    01-19-2015 06:02 PM
  16. RumoredNow's Avatar
    I concur. Seek professional repair.
    xandros9 and Laura Knotek like this.
    01-19-2015 07:51 PM
  17. Bryant Liow's Avatar
    same as you. lifespan of only 1 year and 7 months. i expect it to last at least 3 years. sad
    03-03-2015 03:08 PM
  18. xandros9's Avatar
    same as you. lifespan of only 1 year and 7 months. i expect it to last at least 3 years. sad
    in a perfect world with perfect manufacturing processes, sure.
    but alas, phones aren't perfect, every model has defects, and planned obsolescence is still a thing.

    if it's worth anything, my 920 is around the same age and still kicking.
    I've got a Treo 650 nearby that works perfectly and probably already pushed a decade.
    I had a tablet and portable hard drive that both suffered from premature failure, so there's that too.

    better luck next time I guess. :/
    Laura Knotek likes this.
    03-03-2015 11:44 PM

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