1. Windows Central Question's Avatar
    i logged one time on my friends phone and its a nokia lumia 521 and now i cant get all my information and contacts off her phone
    01-18-2015 11:17 PM
  2. WanderingTraveler's Avatar
    If you logged in via the app, try reinstalling it. If you logged in via the people hub (on WP8.0), you may want to try going through settings>email+accounts, and go through the necessary processes there.

    If you fail, there's always the matter of the soft reset then hard reset, should the former fail as well.
  3. WanderingTraveler's Avatar
    If you logged in via the app, try reinstalling it. If you logged in via the people hub (on WP8.0), you may want to try going through settings>email+accounts, and go through the necessary processes there.

    If you fail, there's always the matter of the soft reset then hard reset, should the former fail as well.
    Laura Knotek likes this.
    01-18-2015 11:30 PM

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