1. Windows Central Question's Avatar
    This is my first windows phone which I traded from my wife last dec 2014. But when I tried to sync it with my win 7 pc thought there's problem with my pc. But when I tried to connect it in our office, windows 8.1, still couldnt sync it. I reinstalled already the windows phone for desktop in both pc but still couldnt connect. please help me. Thanks
    01-19-2015 02:09 AM
  2. Harrie-S's Avatar
    Please see below "how to"
    http://support.microsoft.com/kb/2749484
    If after this you still have a problem than I fear your phone (usb) has a problem and you should sent it in for repair or replacement.
    Bye the way if you have a SD card you also can get this out and put it in the card reader from your pc so you still can get this data.
    01-19-2015 05:20 AM

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