1. Windows Central Question's Avatar
    the screen is black
    01-24-2015 01:09 AM
  2. Laura Knotek's Avatar
    Is the battery dead? Put it on the charger and see if it turns on again.
  3. Laura Knotek's Avatar
    Is the battery dead? Put it on the charger and see if it turns on again.
    RumoredNow likes this.
    01-24-2015 01:22 AM
  4. RumoredNow's Avatar
    Could be a lot of different things...

    We would need more info than this. What was happening just before this problem started? Could it be a flat battery as Laura asks? Never run a battery flat. If you do, charge with the Factory Charger only. It may take up to several hours for your phone to wake up.

    Did you drop the phone? Get it wet? Flash something to it?

    If I say my side hurts... Would you know I had an appendicitis attack? Or a cramp? Or a case of diverticulitis? Kicked by a horse? Nasty fall? Shrapnel from a landmine?

    See our problem trying to diagnose your phone with so little to go on?

    If you please, join the site so we can learn more about your device to better help you. If you join you get a reply button and you can keep updating this thread.
    01-24-2015 10:30 AM

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