1. WPCentral Question's Avatar
    ...i'm 19.but i cant download or update apps.cuz store say about my family setup.i need fix this.plzzzzz help me......
    01-24-2015 10:21 AM
  2. Harrie-S's Avatar
    Check your Microsoft account to see if your birthdate is correct. If not change it.
    01-24-2015 10:24 AM
  3. Shalinda Okenshild's Avatar
    it's correct.birthday is correct
    01-24-2015 10:29 AM
  4. Harrie-S's Avatar
    Than according the law of your country you are not allowed to download the app you want to download without a adults permission and Microsoft has to follow this law.
    See below how to set up a My Family.
    01-24-2015 10:44 AM
  5. RumoredNow's Avatar
    Give a call to Microsoft Customer Care... There may be an old age restriction that they can remove.

    microsoft customer care - Bing

    <edit> It may be linked to another account such as xBox not "aging" on the servers.
    Harrie-S likes this.
    01-24-2015 11:05 AM

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