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  1. Windows Central Question's Avatar
    I have broke the screen of my lumia925..... How could I save the contacts when the screen doesn't work anymore? I tried to connect it to my pc and I saved every photos and videos, but I haven't found the contacts...I've tried it with several programs like nokia suite, explorer, ms-dos ..... Could someone helpme?
    01-24-2015 12:17 PM
  2. AndyFZ1S's Avatar
    Your contacts should be saved to your Microsoft/email account, So don't worry unless you don't have contacts synced with email 😉
    Harrie-S and Chintan Gohel like this.
    01-24-2015 12:26 PM
  3. Calypsoo's Avatar
    Hi AndiFZ1S!

    Thanks for your answer... but that is the problem... I haven`t syncronized them because of some technical problem... ( I `ve saved always the contacts of my phones .. but this time not...)
    I didn`t know that it causes such a problem for me. I have had a C7 before, it has been broken....okay i am not so careful...but there was not a problem to save contacts and files etc... but this time, I tought that it `s just a bad joke.....
    01-25-2015 02:23 AM
  4. k12000lt's Avatar
    You can not.. This is exactly why WP will never match Symbian. It had 'SUITE' which we could use to manage damn everything about the phone right from installing Apps to taking local back up to reinstalling firmware and so on. With WP you can only transfer photos, videos and music. Rest everything needs GPRD/3G/WiFi activated on phone and synchronized on Cloud/MS a/c. You can not take local back up of contacts/messages/calender events/notes/bookmarks/saved locations and just anything. If you lose screen/keyboard, you must get it repaired to get your data back. You can not just connect it to PC via usb and take backup, like you could in C7. This is one of the so many reasons why WP suck.
    Still just one thing, if it can help. If you have created MS account when you purchased that phone and logged in to the account, phone automatically saves all contacts to MS a/c (Outlook or Hotmail or Live). Try to log in to that account from PC, if you remember the log in ID and password. You will get all your contacts back. Rest everything needs manual synchronization/backup. If you have set auto back up to off, you have lost those things.
    Chintan Gohel likes this.
    01-25-2015 06:19 AM
  5. MDK22's Avatar
    IF backup was turned ON in Settings, the phone periodically backs up to One Drive - I think the contacts are backed up (or not).

    OOPS, just looked @ Backup, NO mention of contacts.
    Last edited by MDK22; 01-25-2015 at 08:37 AM.
    01-25-2015 08:25 AM
  6. SkornX's Avatar
    Only way is to unlock from the phone itself. I broke LCD in my L930 (Win 10) while digitizer is intact. What i did was to guess where the number would be to type the PIN and after several attempts it worked (Of course waited about 10 mins after 5 failed attempts). and kept touching the display to make the phone awake till i finish transferring. I did research but found nothing about remotely accessing the phone lockpad
    07-17-2016 02:57 AM
  7. Chintan Gohel's Avatar
    Only way is to unlock from the phone itself. I broke LCD in my L930 (Win 10) while digitizer is intact. What i did was to guess where the number would be to type the PIN and after several attempts it worked (Of course waited about 10 mins after 5 failed attempts). and kept touching the display to make the phone awake till i finish transferring. I did research but found nothing about remotely accessing the phone lockpad
    project my screen app is one way - once the phone is unlocked - then you can use project my screen app on pc and connect the phone - it should mirror the screen on the pc and you can control that using a mouse or tocuhscreen
    07-17-2016 06:38 AM

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