1. Windows Central Question's Avatar
    after update windows 8.1
    01-25-2015 08:34 AM
  2. RumoredNow's Avatar
    You need to delete the old drivers and let them install fresh..

    First though... Make sure you are not using a USB hub. Try a different cable and a different port, just in case.

    If that fails: download this: View any installed/connected USB device on your system
    Unplug your device; right click the .exe and "Run as Administrator"

    Delete any USB devices marked Nokia or Lumia.

    Plug your phone back in and let the drivers install.
  3. RumoredNow's Avatar
    You need to delete the old drivers and let them install fresh..

    First though... Make sure you are not using a USB hub. Try a different cable and a different port, just in case.

    If that fails: download this: View any installed/connected USB device on your system
    Unplug your device; right click the .exe and "Run as Administrator"

    Delete any USB devices marked Nokia or Lumia.

    Plug your phone back in and let the drivers install.
    Laura Knotek likes this.
    01-25-2015 11:10 AM

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