1. Windows Central Question's Avatar
    My sister broke her phone, we are getting her a new one and she needs her contacts. She is not sure she saved them with a Microsoft account.
    Is there any way to get the contacts off the phone, even in a text file or list, anything?
    01-25-2015 08:00 PM
  2. ven07's Avatar
    Nope :/ the phone does not store the contacts internally
  3. ven07's Avatar
    Which account did she use for the phone?
    01-25-2015 08:02 PM
  4. Scott Corley's Avatar
    She said she did not sign up for any accounts for anything.

    ^ that above is me by the way, you cant respond as a guest. : /
    01-25-2015 08:05 PM
  5. ven07's Avatar
    What options did she get when saving a phone number on the 920?
    01-25-2015 08:24 PM
  6. Scott Corley's Avatar
    She is not being very helpful in the case as she "dose not remember" even if it was backed up to her live account she probably would not know the password.
    ven07 likes this.
    01-25-2015 08:44 PM
  7. ven07's Avatar
    Thanks for asking lol. Ehm checking the account online seems like a smart idea. You can try to reset the password (forgot your password option)
    RumoredNow and Laura Knotek like this.
    01-25-2015 08:52 PM
  8. RumoredNow's Avatar
    Sounds right to me... If they are not in the cloud they are nowhere... There is an email address associated with the Microsoft Account. Her contacts must be there.
    Laura Knotek likes this.
    01-25-2015 09:40 PM
  9. Scott Corley's Avatar
    So I cant get them off the actual phone?
    01-25-2015 11:11 PM
  10. ven07's Avatar
    Nope :/ the phone does not store the contacts internally
    Laura Knotek likes this.
    01-25-2015 11:24 PM
  11. bozza72's Avatar
    https://people.live.com/ then log in or reset password and you will see all your contacts online
    01-25-2015 11:58 PM
  12. Scott Corley's Avatar
    people.live.com then log in or reset password and you will see all your contacts online
    "no windows live"


    How dose the phone not store the contacts? why dose all this stuff need to be in " the cloud "

    absolute garbage
    01-26-2015 01:59 AM
  13. Harrie-S's Avatar
    Not sure if you want or can do it but if she gets a new 920 (or you have a 920) than place the LCD assy from the new phone on the old phone.
    01-26-2015 02:44 AM
  14. alex athanasopoulos's Avatar
    "no windows live"


    How dose the phone not store the contacts? why dose all this stuff need to be in " the cloud "

    absolute garbage
    They are on cloud to prevent things like this. And moving from one wp to another is very easy by this way.

    First you don't lose your contacts, provided you remember your email

    Second if you microsim is damaged or lost you don't lose your contacts.

    In my point of view its the best change in the way smartphones work. (this also happens to android and ios)
    Harrie-S, ven07 and RumoredNow like this.
    01-26-2015 03:22 AM

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