01-26-2015 03:37 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    My phone is stuck on the 'goodbye' screen and I can't get it to respond.
    01-26-2015 02:43 PM
  2. ven07's Avatar
    ven07
    Soft reset - vol down and power button. Try that first and we'll go from there
  3. ven07's Avatar
    ven07
    Q&A Team
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    Soft reset - vol down and power button. Try that first and we'll go from there
    Laura Knotek and xandros9 like this.
    01-26-2015 02:50 PM
  4. Matthew Morgan1's Avatar
    Matthew Morgan1
    Thank you very much. That worked. I was hoping it was something simple.
    ven07, Laura Knotek and xandros9 like this.
    01-26-2015 02:59 PM
  5. ven07's Avatar
    ven07
    Q&A Team
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    It usually is :) Welcome to the forums Matthew
    01-26-2015 03:27 PM
  6. Matthew Blair's Avatar
    Matthew Blair
    When in doubt, always soft reset. It covers a multitude of phone sins. 😊
    ven07 and xandros9 like this.
    01-26-2015 03:33 PM
  7. ven07's Avatar
    ven07
    Q&A Team
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    Lol sooo many Matthews.. I fear we might be overrun heheh
    Matthew Blair likes this.
    01-26-2015 03:37 PM
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