1. bo_woods's Avatar
    Does anybody have any experience trying to send in a phone for repair for an issue unrelated to the screen..my screen is cracked but not in an extreme way where pieces are falling out,loose or small and shattery or anything like that.other than the screen(glass to be specific,cuz the touch and display are perfectly fine) the body is in mint condition...will Microsoft still repair it for other issues,its still in warranty
    01-29-2015 06:29 PM
  2. realwarder's Avatar
    Unlikely as the other fault is likely related to the drop - so not really a warranty issue.

    Saying that, I remember sending a Siemens phone in many years ago in a similar state and was shocked when it returned totally repaired.

    So... could go either way.
  3. realwarder's Avatar
    Unlikely as the other fault is likely related to the drop - so not really a warranty issue.

    Saying that, I remember sending a Siemens phone in many years ago in a similar state and was shocked when it returned totally repaired.

    So... could go either way.
    Laura Knotek likes this.
    01-29-2015 06:40 PM

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