1. Windows Central Question's Avatar
    as above, for some reason the very top of my touchscreen does not work. this means that when using the camera i cannot select options like the front facing camera(since updating to 8.1). also when on google i have to turn the phone on it's side to type another search. the rest of the screen works fine. is this a flaw in the design?
    01-31-2015 08:31 AM
  2. gMaesterUK's Avatar
    Sounds like the screen is failing.
    I don't think a Soft Reset will help, but you could try a Hard Reset to see if it's a driver issue.
    But could just be the screen is failing, thus if it's still within warranty, drop it to nearest Nokia/MS Care Point or get a replacement screen from a third-party...

    01-31-2015 10:36 AM

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