1. WPCentral Question's Avatar
    someone set up an outlook account on my phone but can't remember the password and i already have an outlook account i want to use on my phone
    02-02-2015 10:48 AM
  2. Pete's Avatar
    You need a hard reset. Then you add your preferred Microsoft account when you're setting up your phone.

    This is the only way.
    srikanth reddy4 likes this.
    02-02-2015 10:50 AM
  3. jmshub's Avatar
    But be wary of the fact that any app purchases you made will be tied to the original Microsoft account. If you purchased a lot of apps, you will not have access to them again if you sign into your phone with a different Microsoft account after the hard reset.
    02-02-2015 11:14 AM
  4. aximtreo's Avatar
    If someone else set this up and you haven't used it for any app purchases or the like it should be a simple matter of going to settings>email>long press on this account and select delete. As long as you don't add it again, it should be gone from your phone.

    If you have used it for app purchases or downloads, then a hard reset would be necessary.
    02-02-2015 01:28 PM

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