Why my phone is getting switched off when there is a sudden jerk while using??

[Windows Central Question]

Hello windows family from past one week i gotta a problem with my phone (lumia 520),
I bought my phone an year back it has been working with no problem till last week, but since last week i gotta a problem like getting switched off when it got a sudden jerk or if it fell down from a small height.

P.S: this is occurring from the last update.

Thank you in advance.

 

[Mukul Anand]

I think.. It is related to your battery. Try removing the battery and placing it again. It may be because of the slot. The battery may have gotten loose.

 

[xandros9]

Try sticking some paper between the battery and the phone cover, as well as between the bottom edge of the battery and the phone.