The error is with opening text photos that others send to me. It's pretty well documented in the 8xt section of the forum and also on the sprint website. I mentioned it in case it is somehow related to my primary concern:
I can download apps and app updates but, during the installation process after the app is downloaded, I get an error message that stops the whole process. When I restart it I get the same code. I thought it might be an issue with the update so, in the case of facebook, I uninstalled the program and then went to the store to just download the entire facebook app again and I still get the error code.
02-05-2015 10:16 AM