1. Windows Central Question's Avatar
    Customer has Lumia800 and wants to upgrade. We cannot transfer "people" contacts to either outlook.com; live.com or even by Bluetooth to the new phone (only texts will transfer). Its as if the contacts are locked within a cloud account that we cant access. I'm thinking there may have been an original live account that the customer has set up by others that no longer appears within the handset and he has no recollection of? The contacts still appear in the handset but we cant get to copy or sync them. Tried everything we can find on various forums to no avail.
    02-06-2015 07:37 AM

Similar Threads

  1. Replies: 3
    Last Post: 06-15-2016, 08:11 PM
  2. How to speed up a SP3
    By CliveSinclair in forum Microsoft Surface Pro 3
    Replies: 2
    Last Post: 02-06-2015, 07:07 PM
  3. What is meaning of message your app is not published?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 02-06-2015, 08:05 AM
  4. Lumia 830 calendar (meeting request) issue.
    By richardw1972 in forum Windows Phone 8.1
    Replies: 0
    Last Post: 02-06-2015, 07:01 AM
  5. Replies: 2
    Last Post: 02-06-2015, 05:22 AM
LINK TO POST COPIED TO CLIPBOARD