10-05-2015 05:48 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Switched from AT$T to StraighTalk to save a few bucks and StraighTalk doesn't support Visual Voice mail. How can I turn off or disable Visual Voice mail on my Lumia 1520? Thanks!!
    02-06-2015 10:53 AM
  2. RumoredNow's Avatar
    RumoredNow
    If you like VVM you will need to make a change...

    Probably there is a VVM App from AT&T you could uninstall.

    Then on a PC browser sign up for YouMail. On your phone get the ISeeVM App. Between the two they will get you all configured. It is the best VVM system I've ever used and I am way happy with it. I just moved off T-Mo to ST and the switch to YouMail was pretty easy and well worth it. It is very feature rich, including greeting my callers by name if they appear in my contacts and giving me readable transcripts inside the App.
  3. RumoredNow's Avatar
    RumoredNow
    If you like VVM you will need to make a change...

    Probably there is a VVM App from AT&T you could uninstall.

    Then on a PC browser sign up for YouMail. On your phone get the ISeeVM App. Between the two they will get you all configured. It is the best VVM system I've ever used and I am way happy with it. I just moved off T-Mo to ST and the switch to YouMail was pretty easy and well worth it. It is very feature rich, including greeting my callers by name if they appear in my contacts and giving me readable transcripts inside the App.
    jmshub and Laura Knotek like this.
    02-06-2015 12:32 PM
  4. nrimolde's Avatar
    nrimolde
    Originally Posted by Windows Central Question
    Switched from AT$T to StraighTalk to save a few bucks and StraighTalk doesn't support Visual Voice mail. How can I turn off or disable Visual Voice mail on my Lumia 1520? Thanks!!
    I am having a slightly different issue. I am on AT&T and want to disable VVM and just dial in each time I get a voicemail notification. VMM seems too unreliable and doesn't work without a data connection. I want to be able to more easily access my voicemail when I am without data.

    If anyone here on the forums knows of a way to turn it off that would be great.

    Thanks
    06-25-2015 09:32 PM
  5. PepperdotNet's Avatar
    PepperdotNet
    Ambassador
    Put your sim in a different phone and access vm from it. then put it back in the original phone. Cancel every time it pops up asking for your vm password.
    nrimolde likes this.
    06-25-2015 10:33 PM
  6. nrimolde's Avatar
    nrimolde
    Originally Posted by PepperdotNet
    Put your sim in a different phone and access vm from it. then put it back in the original phone. Cancel every time it pops up asking for your vm password.
    I already knew that much. Having to click cancel is quite annoying. Wish there was a way to actually disable it.
    06-30-2015 09:32 AM
  7. PepperdotNet's Avatar
    PepperdotNet
    Ambassador
    You could try calling customer support 611 and see if they can un-provision it.
    RumoredNow likes this.
    06-30-2015 11:31 PM
  8. nrimolde's Avatar
    nrimolde
    Originally Posted by PepperdotNet
    You could try calling customer support 611 and see if they can un-provision it.
    Not a bad idea. Might have to do that.
    07-06-2015 08:08 AM
  9. DalekSnare's Avatar
    DalekSnare
    Did you ever find a solution? I had AT&T disable voicemail altogether, so there's no voicemail to connect to, but the phone asks for the password every time I open the phone app now. It's super annoying. I don't want this phone to have a voice mailbox, so setting up VVM again is not the solution.
    10-05-2015 03:24 AM
  10. Tumultus's Avatar
    Tumultus
    Originally Posted by DalekSnare
    Did you ever find a solution? I had AT&T disable voicemail altogether, so there's no voicemail to connect to, but the phone asks for the password every time I open the phone app now. It's super annoying. I don't want this phone to have a voice mailbox, so setting up VVM again is not the solution.
    Can't you just go to SETTINGS -> APPLICATIONS -> PHONE and turn off Visual Voicemail?
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    10-05-2015 05:48 AM
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