02-09-2015 07:45 PM
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  1. WPCentral Question's Avatar
    WPCentral Question
    when i plug in my phone to the laptop it wont pop up like its been recognized. i cant access the memory on the phone through the laptop which sucks because i need to clear the device without losing everything and it wont back up on the cloud.
    02-09-2015 07:10 PM
  2. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
    Moderator
    Your iphone? Ok ehm do you have itunes installed? it could also be that your drivers need to be updated (pc drivers). If your drivers are up to date then check online if you can find drivers and download them to install manually
    02-09-2015 07:45 PM
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