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02-26-2015 07:43 PM
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  1. Airlid's Avatar
    Airlid
    She doesn't seem to hear me, any one else?
    02-11-2015 08:19 PM
  2. Ed Boland's Avatar
    Ed Boland
    Retired Ambassador
    Which device are we using here?
    Laura Knotek likes this.
    02-11-2015 08:39 PM
  3. Airlid's Avatar
    Airlid
    Originally Posted by Ed Boland
    Which device are we using here?
    Sorry, a Verizon Icon and I did a full wipe and restore.
    Ed Boland likes this.
    02-11-2015 08:52 PM
  4. Ed Boland's Avatar
    Ed Boland
    Retired Ambassador
    Ok, good. Now, I'm assuming that you now have the most recent update including the Denim Firmware?

    Have you gone through the Cortana setup, where she asks what to call you?
    Laura Knotek likes this.
    02-11-2015 09:23 PM
  5. Airlid's Avatar
    Airlid
    Yep, Cortana works as it did with d.p. But now with denim "hey Cortana" does not work. I did a factory wipe and reset and it still does not work. Every thing else works as advertised.
    02-11-2015 10:40 PM
  6. Airlid's Avatar
    Airlid
    It's working now, to much back ground noise and I guess you can talk to loud. Thanks for your help. Larry
    Laura Knotek and Ed Boland like this.
    02-11-2015 11:13 PM
  7. SuperbSandy's Avatar
    SuperbSandy
    ​I am not able to train/ save "Hey, cortana" on my 1520 after denim update either. I tried all possible way but it doesnt accept any voice. Any ideas on training it?
    Last edited by SuperbSandy; 02-26-2015 at 10:37 PM.
    02-26-2015 07:43 PM
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