1. Windows Central Question's Avatar
    Microphone no longer works on lumia icon after update to demin
    02-12-2015 07:59 AM
  2. srikanth reddy4's Avatar
    may be u need a reset.after resetting also if ur phone has the same problem then go for nokia care
    02-12-2015 08:05 AM
  3. Dirk Coleman's Avatar
    Same issue - microphone on Lumia Icon quite working immediately after demin update. I tried a hard reset this morning in hopes that might fix it but same problem.
    02-12-2015 08:36 AM
  4. Harrie-S's Avatar
    Same issue - microphone on Lumia Icon quite working immediately after demin update.
    I would suggest to use the Lumia Software recover tool.
    02-12-2015 08:39 AM
  5. Dirk Coleman's Avatar
    Thank you Harrie-S. for the suggestion but tried that also and to no avail.
    02-14-2015 01:46 PM
  6. tonyblu's Avatar
    Similar issue.
    I use a Lumia 730
    When I receive a call, I can hear the caller, but the caller cant hear me.
    When I speak into the microphone, I hear myself after about 1-sec delay sounding far away (like a fading echo).

    Any ideas to hep me out?

    02-25-2015 07:02 AM
  7. tfm1970's Avatar
    I have exactly the same problem, phone worked fine this morning, ran the denim update and now when make a call or take a call no-one can hear me, I can hear my own voice coming back. If I hit the speaker phone button they can hear me fine. Cortana doesn't hear me anymore either. Am on a Lumia 930. Since this morning I have done the following.
    Hard reset
    Roll back to previous code using the MS tool
    Hard reset in old code
    Update to denim again
    Hard reset again
    I tested at each stage and the issue is exactly the same.

    I bought the handset off contract and the Warranty app is telling me I'm out of warranty so effectively the Denim update has ruined a 400 phone. Am having to use an old 920 now. Has anyone got anywhere with resolving this?
    02-25-2015 09:07 AM
  8. fdl3's Avatar
    Nokia 928 with non-working secondary microphones. Still testing, but I suspect a software issue, not hardware.

    The mics quit working shortly after upgrading to WP 8.1 DP. Prior to that, mics worked fine. Afterward: Cortana could not hear anything, speech to text could not hear anything, MS and Lumia Camera audio record only static.

    On a whim, turned Cortana off, rebooted phone (as requested), and secondary mics work again.

    However, first time use MS Camera to record video, only static. And mics stop working again.

    Reboot seems to fix. Lumia Camera seems not to kill mics.

    More testing.

    WP: 8.1 Update - Denim
    OS: 8.10.14219.341
    Firmware: 3051.50009.1446.0093
    03-07-2015 10:16 AM

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