1. nischal shrestha's Avatar
    Ok I am getting fed up with wp phones , there are literally 100 of problems, , I have a l 620 at first the wifi connection was not working then I restarted the phone I still didn't work the I did a soft reset and after the nokia logo in the boot up now come a empty page with ' :( ' this sad face , I did a soft reset again and the same problem I took off the battery and inserted again nothing happened , and no I am not in Windows 10 technical preview-does any knows the solution please help me if you do please

    Posted via the Windows Phone Central App for Android
    02-15-2015 05:07 AM
  2. Harrie-S's Avatar
    A solution for the sad face or the windows 10 preview.

    If soft reset does not help try a hard reset or even better use the Lumia software recovery tool.

    For windows preview on you phone you have to wait till it will be released for your device. (like many other people).
    Last edited by Harrie-S; 02-15-2015 at 07:24 AM.
    02-15-2015 05:23 AM
  3. RumoredNow's Avatar
    Harrie... The OP said he is NOT in the forced Insider TP of 10.

    Physical button push Hard Reset is the best method for dealing with the known issue of Sad Face. How to Easily Master Format NOKIA LUMIA 620 with Safety Hard Reset? : Hard Reset & Factory Default Community

    It's a borked bootup sector. If the image on the phone is also corrupt, use LSRT and the "won't boot" option. FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA
    02-15-2015 01:12 PM
  4. nischal shrestha's Avatar
    Ah I tried the volume down, volume up down trick and it hard resetted
    RumoredNow likes this.
    02-15-2015 07:14 PM

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